Last Updated: October 29, 2026
Welcome to HWSolved. These terms are the agreement between you and HWSolved LLC, a New Mexico limited liability company ("HWSolved", "we", "us"), for use of our browser extension, our desktop application (HWSolved Pro), our website, and the related services and products we sell (together, the "Service"). By purchasing a licence key, installing the software, or using the Service, you agree to them. If you do not agree, please do not use the Service.
HWSolved is an AI-powered study assistant. It reads a question you are viewing in your own browser or on your screen, sends it to an AI model, and returns a response with supporting reasoning to help you understand the material. It is a study aid.
HWSolved is an independent software product. It is not affiliated with, endorsed by, sponsored by, or connected to any educational publisher, learning platform, or institution. Platform names are used only to describe where the service works. All trademarks belong to their respective owners.
HWSolved generates original AI responses. It does not reproduce, store, distribute, or create derivative works from any third party's copyrighted content.
You are responsible for your own academic conduct. That includes following your institution's academic integrity policy and the terms of any platform you use. You should decide whether HWSolved is appropriate for a given course before you use it. Please verify any response before relying on it, since AI answers are frequently but not always correct.
Do not use HWSolved for any illegal purpose. Our Acceptable Use Policy sets out what the Service may and may not be used for.
The service is provided "as is" and "as available", without warranty of any kind. We do not guarantee that it will be accurate, uninterrupted, error-free, or compatible with any particular platform, and compatibility can change without notice.
To the fullest extent permitted by law, HWSolved is not liable for any indirect or consequential damages, or for any academic outcome resulting from how you choose to use the service. Our total liability is limited to the amount you paid us in the twelve months before the claim.
Paid plans are offered as weekly, monthly, or semester (120-day) access. Some purchases are recurring subscriptions that renew automatically at the then-current price until you cancel. You can cancel at any time through the billing portal link in your receipt or renewal email, or through live chat; cancellation stops future renewals and your access continues until the end of the period you already paid for. Payments are processed by our payment providers (Stripe, and for some legacy customers Whop) and, for hardware and storefront purchases, our store provider. We do not store your card number.
If your licence key does not work, contact us within 12 hours of purchase and we will fix it or issue a full refund. Once a key has been activated and used, it is non-refundable. Hardware sales are final, as stated at checkout. See our Refund Policy for detail.
We may suspend or terminate access at any time, including for any use that breaches these terms, without refund.
We may update these terms. Material changes are reflected in the date above, and continued use means you accept them.
These terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules. Any disputes shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration may be conducted remotely.
HWSolved is intended for study assistance and educational purposes only. Users are solely responsible for ensuring their use complies with their institution's academic integrity policies. HWSolved LLC makes no guarantees regarding academic outcomes and accepts no liability for disciplinary actions resulting from misuse of this software. Platform names are used for compatibility reference only and do not imply affiliation or endorsement.
These terms apply together with our End User License Agreement, Privacy Policy, Refund Policy, Acceptable Use Policy, Cookie Policy, and DMCA Copyright Policy. If this page and the End User License Agreement differ on use of the software itself, the End User License Agreement controls.
For any question, or to make a data subject request, contact us via live chat at hwsolved.net.
HWSolved provides AI study assistance to help you understand course material. You are responsible for your own academic conduct and compliance with your institution's policies. By continuing you agree to our Terms of Service.