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Cookie Policy


Last Updated: November 1, 2026

This Cookie Policy explains how hwsolved.net uses cookies and similar technologies. It should be read alongside our Privacy Policy.

1. Essential Cookies

We use session cookies that are strictly necessary to operate the site and for license validation. These keep you signed in, remember the contents of your cart, and carry your session through checkout. Without them the site does not function. If you arrive through a partner referral link, the partner code is stored in your browser's local storage for 30 days only, to pre-fill it at checkout.

2. Advertising and Measurement Tags

We load the following third-party tags to measure our ads and visits to the site. They may set cookies or read information from your browser, such as the pages you view and whether you complete a purchase, and send it to the provider:

  • Meta pixel (Meta Platforms): measures the performance of our advertising on Facebook and Instagram. Sets cookies such as _fbp.
  • TikTok pixel (TikTok): measures the performance of our advertising on TikTok. Sets cookies such as _ttp and _tt_enable_cookie.
  • Google tag (Google Ads): measures advertising conversions.
  • Cloudflare web analytics: aggregate measurement of site traffic and performance.

After a purchase, the plan you bought and the amount you paid are shared with Meta and TikTok so they can measure our ads. TikTok also receives a SHA-256 hash of your email address, never the address itself, after a purchase and when you start a checkout while signed in. TikTok's pixel may also automatically collect, in hashed form, contact details such as an email address or phone number that you enter into forms on our site, as well as information such as page content and how you interact with pages, to match visits to TikTok accounts and measure our ads.

Each provider handles that information under its own privacy policy.

3. Live Chat

Our live chat provider, Crisp, sets cookies so a conversation stays attached to you across page loads and so you can pick a chat back up later. If you never open the chat widget you can avoid those cookies.

4. Managing Cookies

Most browsers let you view, manage, and delete cookies from their settings menu, and browser tracking protection or an ad blocker will stop most of the tags in section 2. Blocking essential cookies will break sign-in and checkout. Blocking chat cookies stops live chat from working but leaves the rest of the site intact.

5. Changes

We may update this policy. Material changes are reflected in the Last Updated date above.

6. Contact

Contact: Live chat only via the chat button on hwsolved.net

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