Last Updated: October 29, 2026
If your licence key does not work within 12 hours of purchase, contact us via live chat and we will fix it or issue a full refund. No questions asked.
Once a key has been activated and used, no refunds will be issued. Digital keys are non-refundable after activation. This is standard policy for all digital products.
Subscriptions renew until cancelled. You can cancel any time through the billing portal link in your receipt or renewal email, or through live chat. Cancellation takes effect at the end of the current billing period and does not by itself refund a payment already made.
All hardware sales are final. No refunds or returns are accepted on hardware for any reason, including dissatisfaction with product performance. You accept these terms at checkout. Software subscriptions bought alongside hardware follow the cancellation terms above.
Open a refund request through live chat with your order reference within the 12-hour window.
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